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UX Architect

Company: Cox Auto Inc
Location: Burlington
Posted on: June 12, 2021

Job Description:

UX Architect

THE JOB

The UX Architect is responsible for owning the full UX process; product discovery and strategy, user research, information architecture, prototyping concepts, and visual design. UX Architects work to identify and translate user needs into digital products and applications. UX Architects drive the evolution of User Experience at Cox Automotive through education, advocacy, and thought leadership. As a key member of a core Agile team, this position collaborates with product and engineering leaders to deliver features that delight customers while delivering on business objectives.

RESPONSIBILITIES

  • Product Discovery
  • Create enjoyable and performant customer experiences by iterating on designs and gathering feedback to constantly improve products
  • Transform user needs prioritized by business goals into testable questions
  • Keep abreast of industry developments and new technologies
  • Design and evaluate visual human interfaces using user-centered design principles
  • Develop UX related documentation, such as research findings, journey maps, use cases, user profiles, and mental models
  • Define the information architecture and interaction flow of new features
  • Present conceptual diagrams, wireframes, and prototypes to key stakeholders
  • Analyze behavioral usage data, conduct surveys and interviews, and review competitive analysis to gain deep product insights to make recommendations for product optimization
  • Evangelize and educate product and engineering teams to have a better understanding of UX best practices and techniques
  • Mentor and multiply skills in more junior UX roles

Qualifications:

WHAT WE LOOK FOR

  • Bachelor's degree or Master's degree in HCI, Graphic Design, behavioral research, or a related field or comparable industry experience
  • 5+ yrs championing and delivering on UX best practices
  • Strong understanding of product development lifecycles
  • Experience with design sprints in an Agile development process, and Lean UX methodologies
  • Strong proficiency wire-framing and prototyping software, as well as familiarity with front-end code and web/mobile-based environments
  • Experience with mobile, tablet and responsive design
  • Ability to gather and synthesize different types of usability research; surveys, A/B tests, user interviews, eye tracking, and usability tests
  • Excellent verbal and written communication skills
  • Proactive problem solving; able to handle multiple complex projects and tasks

Who We Are

About Cox Automotive

There's nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

About Cox

We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Auto Inc, New England , UX Architect, Other , Burlington, Northeast

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