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Lift Operations Manager

Company: Vail Resorts
Location: Ludlow
Posted on: June 12, 2021

Job Description:

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak.

Job Summary:

Provide safe uphill and downhill transportation of all of our guests, summer and winter. Making sure all of our employees receive the training, support and resources to fully understand what is encouraged of them. Work with employees to fully explain our safety guidelines. Guest Experience - working with employees, so that we are providing the best guest service possible. Managing the daily operations of our lift system and employees who operate the lifts. Be able to connect with the Lift Maintenance team daily, pass along any information pertinent to the lifts. Working with our Patrol and Dispatch teams on a daily basis.

Job Responsibilities:

  • Interview, hire and train all lift operations personnel
  • Have a Safety First mentality and a Safe working atmosphere for our employees
  • Design orientation and training program and plan work schedules
  • Act as a roving supervisor
  • Assist Lift Maintenance Manager with Maintenance of ski lifts
  • Craft and build mazes and screeds at the lifts, top and bottom
  • Performs management duties i.e. interviewing and selecting employees, scheduling, planning and advising staff, has authority to hire or terminate staff or has particular input to the hiring, promoting or terminating staff on a regular basis
  • Help develop and work within defined labor and operating budgets
  • In the off season lead all aspects of summer lift operations and assist with lift maintenance tasks as assigned

Job Requirements:

  • Ability to work and make responsible decisions under pressure
  • Strong communication and good judgment in handling guest relations on and off the ski slopes
  • Strong mathematical skills for budgets
  • Ability to coordinate and set work schedules
  • Excellent judgment skills as it relates to lift operations
  • Ability to delegate tasks to assistant manager and supervisors
  • Basic carpentry skills

Physical Demands (to include, but not limited to the following):

  • Ability to lift 75 pounds (heavy lifting)
  • Ability to shovel snow, operate a ski lift, load and unload the public on a ski lift, check tickets on guests, direct people through lift lines, and maintain snow conditions in lift areas in all weather conditions
  • Operate a snowmobile, ski, operate some equipment including an all-terrain vehicle, and motor vehicle
  • Extended periods of standing, sitting, bending, overhead reaching and driving
  • Ability to work in various weather conditions
  • Ability to climb and work at heights


  • High School diploma or equivalent preferred
  • Prior experience operating a ski lift as well as managing staff
  • A basic understanding of ski lift maintenance
  • Valid Driver's license

At Okemo, we've got 2,200 vertical feet of positive outlook and it shows. Culture is what we teach. And service with a smile is the linchpin of our philosophy. Every interaction with our guests-on and off the mountain, Adventure Zone and at the Evolution Bike Park, is an opportunity to turn a skier, rider, golfer, or recreational enthusiast into a lifelong member of our family. Our employees reflect this attitude by having fun doing what they do best: creating a memorable recreational experience!

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 313548

Keywords: Vail Resorts, New England , Lift Operations Manager, Other , Ludlow, Northeast

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