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Proposal Support Analyst

Company: Cigna
Location: Bloomfield
Posted on: June 12, 2021

Job Description:

Why Cigna and Proposal Management?

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna serves its customers with nearly 35,000 dedicated employees worldwide.

When you work at Cigna, you can count on a different kind of career. Work with us, and you will make a difference, deliver results, and share in the reinvention of health care.

A career in the Proposal Management department means you are directly involved in winning business for Cigna by supporting the Request for Proposal (RFP) process. In this fast-paced environment, team members actively develop, produce, and evaluate insurance proposals which inform our prospective customers about Cigna's high quality benefit programs and demonstrate our commitment to helping customers make more informed decisions about their health and well-being.

The Proposal Management teams provide the extraordinary opportunity to touch upon an extensive number of other departments within Cigna, providing our staff a holistic view of Cigna's vast history, diversity, and various lines of business. With the training and experience gained within Proposal Management, you can grow within Cigna's historically rich and dynamic culture, and advance toward a bright future.

Primary Accountabilities:

  • Create unique strategic responses to customer and broker proposal questions in order to win or retain medical business, including; writing, editing, and formatting responses to help clients understand the advantages and differentiation of Cigna.
  • Utilize the internal proposal library and Subject Matter Experts (SME) across the organization to craft responses to proposal questions which help customers understand the advantages and differentiation of Cigna in order to sell business.
  • Offer alternatives and/or suggestions that highlight sales strategy, address the client's key buying criteria, and display Cigna's competitive advantage in the marketplace.
  • Use solid technical and persuasive writing skills that clearly 'sell' products and services.
  • Demonstrate and maintain knowledge of Cigna products, administrative proposal processes, and new Cigna initiatives as they are introduced.
  • Have a thorough understanding of the National, Regional, Government/Taft-Hartley Segment alignments, including market specific selling styles.
  • Manage strong working relationships with designated SMEs to create responses to questions on highly visible and complex RFPs that are accurate, persuasive, and timely.
  • Serve as an internal department SME who delivers direction and strategy for responses to proposal questions.
  • Provide timely and consistent communication to matrix partners, both written and verbal.
  • Partner with internal peers to proactively identify edits to existing proposal library content or the need for new proposal library content.
  • Collaborate with SMEs and internal peers to develop training on new or emerging products.
  • Understand and correctly apply all administrative processes and SOPs, within expected timelines.
  • Drive for newer, better and faster ways of completing each RFP question, seeking opportunities to add value to each RFP.
  • Contribute to ongoing improvements. Regularly and constructively recommend enhancements to the quality of our work and the efficiency of our operation. Participate on project teams to implement change as needed.

Training & Career Development:

Proposal Management provides an extensive training program consisting of classroom training plus on-the- job coaching and mentoring. Typically, 6 to 8 weeks in length, this extensive training program provides in-depth industry, product, services, and process knowledge, thereby positioning you to become a successful member of the Proposal Management team and the Cigna organization.


Your skills, experience, talent, and creativity enable us to develop the meaningful, innovative solutions our customers value and expect. That's why we are committed to recruiting, motivating and nurturing the best and the brightest. So, what does it take to be an ideal candidate for this role?

  • Bachelor's degree, or at least 2 years relevant proposal and/or health care experience
  • Solid understanding of Cigna's products and services (a plus, but not required; we'll train the right candidate)
  • Strong writing skills, including ability to create proposal responses from scratch with minimal or no direction
  • Exceptional verbal communication skills, including ability to facilitate conference calls with large groups
  • High degree of organizational ability and strong project management skills
  • Strong work ethic, with a drive to learn, collaborative spirit, and can-do/will-do attitude
  • Customer focused, with a detail-oriented approach, and not afraid to take on a challenge
  • Proficient in Microsoft Office suite, including but not limited to Outlook, Word, Excel, and PowerPoint

If this description sounds like YOU, we encourage you to apply. We're growing a workforce as unique and diverse as the millions of customers we proudly serve around the world - one individual at a time.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

Keywords: Cigna, New England , Proposal Support Analyst, Other , Bloomfield, Northeast

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