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Technology Support Representative

Company: Milton CAT
Location: Londonderry
Posted on: June 12, 2021

Job Description:

Overview

Technology Support Representative position will aid internal sales teams in supporting the technology needs of customers. This support will include, but is not limited to, onboard telematics devices, offboard telematics software, productivity monitoring software and Cat Inspect.

Note: We are recruiting for one open position that could be based anywhere within our territory. We have advertised this position in multiple cities within our territory.

Responsibilities

  • Support customer with selection, installation and use of machine telematics
  • Aid customers with the integration of telematics data into their operation
  • Show customers the value of telematics data through live demonstrations and training events
  • Support internal sales force with selling telematics to equipment and customer fleets
  • Support customers as their fleet become digital
  • Support customers with applications to consume telematics data or inspections

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.

  • Advanced PC skills with the ability to learn and teach others.
  • Strong verbal and written communication skills.
  • Strong problem solving skills.
  • Detail oriented with a high level of accuracy.
  • Valid driver's license and good driving record.
  • Willing to travel when necessary
  • Able to work in a dynamic, fast paced environment.
  • Ability to perform duties with a sense of urgency, exceeding customer expectations.
  • Ability to work with minimal supervision.
  • Ability to create and deliver internal and external training

Preferred Skills and Competencies:

  • Prior construction industry experience
  • Prior equipment management experience a plus
  • Basic mechanical ability
  • Knowledge of Excel a must

This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties.

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. Background checks, drug testing, and health assessments are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Keywords: Milton CAT, New England , Technology Support Representative, Other , Londonderry, Northeast

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