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R&D Systems and Support Field Engineer

Company: PerkinElmer Health Sciences, Inc
Location: Shelton
Posted on: September 16, 2021

Job Description:

Work one-on-one with the customer to understand their needs, motivations, and emotions to gain deep insight into how customers feel during interactions with our products. Work with the project team to ensure those touchpoints are shaped into good brand experiences represented in the end solution of our products.

As part of the project development team, you continually work hand in hand with business stakeholders, project management, design engineers, scientists, and software developers to elicit, analyze, and document user and system level requirements.Thanks to your good analytical understanding and strong communication skills, it is easy for you to describe technical details in an unambiguous manner. You identify specifications and transform them into concrete requirements definitions.

You capitalize on your lab-based knowledge and interpersonal skills to ask the right questions and surface essential requirements information. Understand what people say and determine what they might be hesitant to say. Walk through a typical application and identify potential areas of improvement. Together with the team, you continuously ensure requirements are accurate and up to date. Maintain files of the latest revision level documentation necessary to define product configuration and demonstrate full traceability. Practical experience in requirements, change, or risk management as well as familiarity with requirements management or application lifecycle management tools will make it easier for you to get started in your job.


-Excellent interpersonal and written/verbal communication skills are critical.

-Excellent team orientation is critical.

-Native level fluency in written and spoken English required.

-Minimal travel required.
-Bachelors degree in a lab-based Science or Engineering discipline (e.g. Biology, Chemistry, Electrical or Mechanical Engineering).

-3+ years of hands-on professional experience with complex environmental and life science scientific instrumentation required. Examples: ICP, AA, Chromatography.

Keywords: PerkinElmer Health Sciences, Inc, New England , R&D Systems and Support Field Engineer, Other , Shelton, Northeast

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