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Housing Specialist

Company: Connecticut Community Care
Location: North Franklin
Posted on: January 16, 2022

Job Description:

Bi Lingual Housing Support Services Specialist/Care Manager
Connecticut Community Care is looking for a Bi-Lingual Care Manager/ Supportive Services Coordinator to works in cooperation with the on-site management staff of Huntington Towers. You position will work to improve the quality of life of the residents by providing social, educational, and recreational programs and services. Assists individuals in maintaining an interactive process of informed decision-making about Long-Term Services and Supports. Serves a key role in coordinating the efforts of formal and informal caregivers on behalf of clients. Supports up to 50 clients as the primary Care Manager for those on DSS public programs who reside in Huntington Towers.


In conjunction with management at Huntington Towers, conducts resident assessment at move-in and at least on a yearly basis to identify community needs and interests.
Through referral from management staff, conducts one-on-one assessments, determines intervention measure, provides appropriate referrals to social service and/or human resources agencies, and conducts follow-up assessments.
Educates individuals on the components of the program, service options, and DSS guidelines, including eligibility, costs, how each may work with the persons formal and informal supports and resources, and the pros and cons/costs and benefits of each option.



Monitors and reviews continued cost effectiveness, quality and appropriateness of care plan/service delivery, service order entry and renewals, and the contractual obligations. Works with the individual to make revisions where necessary, at established intervals and as otherwise indicated, in conjunction with the service provider.



As referred by management, implements procedures to resolve disputes between residents, including problem solving, conflict mediation and resolution through written agreements. Works in collaboration with Huntington Towers management to resolve disputes. Attends meeting and provides support/follow-up with individuals



Works with residents to: find new physicians; resolve utility issues; State Entitlement Assistance (i.e. T-19, SNAP, Housing); makes referrals to CHCPE and other programs as appropriate; assists with citizenship questions and transportation requests.



Other duties as necessary


Requires a bachelors degree in administration, social work, nursing, public health, psychology, counseling or gerontology or related field required.

Must have a minimum of two years experience in health care or human services.Previous experience as a Resident Services Coordinator or in a similar role.Knowledge and understanding of psychological, human development, social, health, and economic factors influencing the attitudes and behavior of individuals and families, especially as they relate to the geriatric and disabled populations; knowledge and skill in interviewing and assessment (social and health) techniques; understanding of chronic illness and its effect on the individual and family.

Bilingual in English/Spanish required.

Keywords: Connecticut Community Care, New England , Housing Specialist, Other , North Franklin, Northeast

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