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Deductions Specialist

Company: Stonewall Kitchen LLC
Location: York
Posted on: May 16, 2022

Job Description:


The Deductions Specialist will be responsible for researching, resolving, and disputing customer deductions. This representative will be responsible for wholesale deductions, communicating chargeback information to Regional Sales Managers and tracking deduction statuses.

This position will require accessing customer web portals and communicating with wholesale customers. This position is not limited to deductions and the Specialist may be assigned other AR duties as they arise.

The Deductions Specialist will be based in York, Maine. The pay rate is $55,000 - $60,000 annually based on experience.


The Deductions Specialist will:

1. Be responsible for customer deductions, reconciliations, resolutions, and disputes
2. Obtain deduction backups from wholesale customers (direct or via portal)
3. Research, identify and resolve approved deductions
4. Verify validity of customer deductions against approved programs
5. Request proof of delivery and bill of ladings from freight companies to support shortage/damage claims
6. Dispute unauthorized deductions and pursue paybacks
7. Establish and maintain working relationships with finance and the sales team
8. Influence Sales Team to resolve promotion related deductions in a timely manner
9. Identify and resolve deductions in a timely and efficient manner while following proper procedures
10. Escalate any slow-moving deductions to the credit manager
The Deductions Specialist will:

1. Have a Bachelor's degree in business/accounting preferred or related field or equivalent with 1-3 years Accounts Receivable experience (preferred candidates have experience with a trade promotion or deduction management systems)
2. Strong computer skills, including Microsoft Excel, specifically spreadsheet applications (Microsoft Dynamics ERP and advanced Excel skills a plus)
3. Ability to work in a fast-paced environment, develop relationships with teammates, customers, and sales team, have a positive attitude, and good listening skills
4. Strong analytical and problem-solving skills required
5. Excellent interpersonal and communication skills; written and verbal
6. Advanced organizational skills with ability to multitask and prioritize; detail and results oriented
7. The Deductions Specialist will be self-motivated, goal-oriented, and able to work independently and in a team environment


This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Stonewall Kitchen, LLC is an equal opportunity employer and does not discriminate orientation, national origin, veteran status, or any other category protected by law.PI177847083

Keywords: Stonewall Kitchen LLC, New England , Deductions Specialist, Other , York, Northeast

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