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Customer Support Representative

Company: Geiger Brothers
Location: Lewiston
Posted on: May 16, 2022

Job Description:

Job Description Do you like working in a fast-paced environment and love Customer Service? In this position, you will provide service to customers of Corporate Programs and support department operations. As a Customer Advocate, you will respond to inquiries and requests from internal and external customers regarding orders for inventory and on-demand merchandise, using multiple mediums, including telephone, email, internet, and fax. The Customer Advocate will also coordinate rush needs, create and maintain customer accounts, maintain predefined billing requirements, and assist with all other ordering processes. If you have a positive, outgoing attitude and enjoy working in a team environment, can work flexible hours on occasion, and are dependable, we would like to hear from you Duties require knowledge equivalent to graduation from high school and proficiency with Microsoft Office Suite. The intermediate knowledge of Excel is preferred but not required. Excellent verbal and written communication skills and a positive team attitude are a must. One to two years of related customer service experience and knowledge of inventory record-keeping is preferred. What is in it for you? Full benefits package Onsite Wellness Center and fitness classes Profit-sharing 401k (with a match) Full-Time M - F, 40 Hours weekly - 9:30 - 6:00 pm This is an office-based position. Geiger is an Equal Opportunity / Affirmative Action Employer COVID-19 Vaccine Mandate Geiger cares about the well-being of all its associates, therefore, requires all individuals hired into this position to be fully vaccinated and provide proof of vaccination prior to commencement of employment, unless the Company has granted an exemption. An exemption may be requested for medical or religious situations.

Keywords: Geiger Brothers, New England , Customer Support Representative, Other , Lewiston, Northeast

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