Patient Accounts Coordinator
Company: New Season
Posted on: June 25, 2022
For over 30 years, New Season Treatment Centers have been a
leading national health care service provider of outpatient
treatment centers that specialize in providing safe, quality and
best in class care for individuals living with Opioid Use Disorder
Operating in over 70 treatment centers in multiple states, our team
members are engaged in medication-assisted treatment, counseling,
support, and care management of individuals living with OUD. We
treat the whole person and, in so doing, address the underlying
causes of OUD in an effort to provide a continuum of care that not
only addresses treatment needs but supports the patient on their
journey to recovery.
This position is responsible for performing clerical and
administrative services in greeting, registering, and admitting
patients, in a healthcare facility. Also, responsible for
identifying the best methods to schedule patient appointments
Complete the pre-registration process for all new clients and
schedule appointments accordingly, including orientation of new
patients, monitoring all patient activities on center premises, and
providing customer service as a point of contact for patient
inquiries, as applicable.
Collects co-payments and patient financial responsibility at the
time of service.
Ensures that all necessary demographics, billing, and clinical
information obtained has been entered in the registration system
with timeliness and accuracy.
Maintain strong communication with Program Director, physicians,
and other nursing staff regarding intakes.
Verify insurance benefits and obtain prior authorization as
Complete Administrative tasks including answering phones, check and
deliver mail, maintain supply inventory, anticipate supply needs,
order supplies, and verify receipt of supplies, as applicable.
Maintains confidentiality and safeguards the operations of the
Keep lines of communication open with the Clinic Operations Team to
ensure individualized goals are met.
Adheres to the service policy and principle of CMG/New Seasons.
Other duties assigned.
Education/Licensure/Certification: This position requires a High
School Diploma or GED.
Required Knowledge: The candidate will have a strong customer
service background, knowledge of electronic health records systems,
and medical insurance.
Experience Required: This position requires a minimum of 1-year
receptionist and cashier or other related experience and a minimum
of 1-year of healthcare experience.
Skill and Ability: The position requires the ability to read, write
legibly, and comprehend written and spoken words. Basic computer
literacy, and the ability to effectively learn new software
programs. Use strong communication skills. Ability to read,
analyze, and interpret the most complex documents. Ability to
effectively present information to management, public groups, and
40Penobscot County Metro Treatment Center
Keywords: New Season, New England , Patient Accounts Coordinator, Other , Bangor, Northeast
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