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Front Desk Lead (Fitness Center) I Full-Time Year-Round

Company: Sugarbush
Location: Montpelier
Posted on: June 25, 2022

Job Description:

SHaRC Front Desk Lead (Fitness Center) I Full-Time Year-RoundWarren, VTRESORT OVERVIEW:Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?:Free skiing + riding privileges across the family of Alterra Mountain Company resorts for all eligible employees and their dependents. And, discounted rates at non Alterra-owned Ikon Pass destinations.Combined Time Off (CTO) policy for eligible employees to rest, relax and rechargeGenerous discounts on outdoor gear and apparelMedical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more401(k) plan with generous company matchPaid parental leave of up to 6 weeks for eligible employeesEmployee housing may be available for this position, subject to availability
POSITION SUMMARY:Sugarbush Resort is seeking an individual to supervise, schedule, and train front desk staff. The Front Desk Lead will also be responsible for administrative duties, bookkeeping, monitoring retail inventory, and work closely with the manager on a daily basis.
RESPONSIBILITIES:

Checking guests into the facility, booking appointments, ensuring quality guest service.Overseeing front desk operations and ensure it is functioning smoothly. Keeping front desk staff updated on new procedures or events around the mountain. Work with manager to keep everything running smoothly and develop, maintain programming.Order office supplies and coordinate retail inventory needs with retail team, and checking daily close-outs for errors.Dealing with guest and staff on a daily basis and solving their problems in a timely manner.Assist manager with daily attendance records, copies of daily audit reports, bookkeeping, and training of new staff.
QUALIFICATIONS:
Minimum of three years front desk operation experience required. High school education required.Comfortable dealing with guest and staff. Ability to handle multiple tasks at once.Exemplary guest service skills.
COVID-19:The well-being of our employees, guests, and communities is our top priority as we deliver enhanced operations to help combat the spread of COVID-19. To that end, we have introduced a new Extended COVID Leave Policy, where, in conjunction with other programs, employees may take paid sick leave, up to a maximum of two weeks, due to qualifying reasons related to COVID-19.Sugarbush Resort is an Equal Opportunity EmployerAn offer of employment may be contingent upon the results of a background, MVR, or criminal records checkRequired
Preferred
Job Industries
  • Hotel & Hospitality

Keywords: Sugarbush, New England , Front Desk Lead (Fitness Center) I Full-Time Year-Round, Other , Montpelier, Northeast

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