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Team Lead (Key Holder)

Company: ASICS Outlet
Location: Merrimack
Posted on: September 25, 2022

Job Description:

At ASICS, we empower our employees to pursue their career goals. If this sounds like you, then we want you on our team.

ASICS has been dedicated to designing the most technically advanced footwear and athletic products in the world for over 60 years. All of that comfort, fit, and functionality starts within the minds of the passionate people that work within our walls

Based upon our core values, everyone's input and contributions are respected at ASICS America. We nurture a collaborative environment and hire team members that are never content, always pushing through their own limitations, continually in the pursuit of improving performance, are innovative and creative, reach for new challenges, and always aim to surpass the next goal.

Our Mission: We pledge to bring harmony to the body and soul

ASICS, an acronym derived from the Latin phrase, Anima Sana In Corpore Sano - a sound mind in a sound body. Staying true to the philosophy by which it was founded, every ASICS innovation, every concept, every idea is intended to create the best product. Our mission is to become the number one brand for the sports enthusiast. To accomplish this, we pledge to continue to make the best product; striving to build upon our technological advances and pushing the limits on what we can learn from the body and its needs in athletic gear.

Position: Full Time Team Lead (Key Holder)

Location: Merrimack, NH 03054

POSITION PURPOSE / SUMMARY STATEMENT (defines the major functions/purpose of the position):

In the absence of the management team, the Team Lead supervises all store personnel, including implementing and enforcing

company policies, procedures and corporate directives.

SUPERVISORY RESPONSIBILITIES (include titles of positions directly reporting to this position):
--- This position does not have direct report responsibilities

ORGANIZATIONAL RELATIONSHIPS:
--- Interacts with all levels throughout organization including employees and outside vendors

PRINCIPAL ACCOUNTABILITIES AND FUNCTIONS (List 5-12 duties and responsibilities; identify if they are 'Essential' or 'Marginal' and the % of time spent doing each - % of time must add up to 100%)

DUTIES AND RESPONSIBILITIES
--- Assist in achieving business results through leading the team, managing the sales floor and ensuring sales goals are achieved.
--- Provide exceptional customer service by greeting and assisting customers and responding to customer inquiries or complaints.
--- Monitor sales activities to ensure that customers receive satisfactory service and quality product.
--- Support the Head Coach with training and evaluating employees to ensure sales goals are being met.
--- Examine merchandise to ensure that it is correctly priced and displayed for maximum customer experience.
--- Oversee the work activities of sales associate, such as cleaning and organizing product with ease to improve shopping experience.
--- Review inventory and sales records to prepare reports for the management team.
--- Instruct employees on how to handle difficult and complicated sales.

KNOWLEDGE, SKILLS & ABILITIES
--- Exceptional customer service skills.
--- Uphold a positive attitude and be a team player.
--- Knowledge of principles involved in resource allocation, and coordination of people and resources.
--- Knowledge of basic mathematics including addition, subtraction, division, and multiplication and their applications.
--- Knowledge of selling techniques.
--- Ability to conduct self in a professional and respectful manner with customers and employees.
--- Excellent verbal communication skills.
--- Ability to complete tasks in a timely manner with a high degree of accuracy and attention to detail.
--- High sense of urgency.
--- Skilled at using logic and reasoning to identify alternative solutions, or approaches to problems.
--- Ability to work a flexible schedule including holidays, nights, weekends and overtime in order to fit business needs.

MINIMUM QUALIFICATIONS:

EDUCATION/EXPERIENCE:
--- 2 years of retail experience; sporting or athletic industry preferred.
--- Computer skills: Microsoft Suite (Word, Excel, PowerPoint)
--- Google Applications such as Gmail, Google Hangouts, etc. a plus.

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee

to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled

individuals to perform the essential functions of the job.
--- Must be able to stand, walk, and squat the majority of the work shift
--- Must be able to lift, move and carry up to 40 pounds
--- Must be able to read, count and write to accurately complete all documentation and reports
--- Must be able to see, hear and speak in order to communicate with employees and other customers.
--- Vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
--- Must be able to have manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms
--- Moderate: Mostly standing, walking, bending, frequent lifting

WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled

individuals to perform the essential functions of the job within the environment.

Retail Locations: Works with the public in an indoor location that is clean, orderly, properly lighted and ventilated. Noise levels are considered moderate.

COVID-19 Precautions for All Retail Stores:
--- Personal Protective Equipment (Face Masks) are required and provided
--- Daily mandatory Health Screening Questionnaire
--- Hourly and Daily cleaning requirements
--- Physical distancing required at all times
--- Reduced in store capacity
--- Staggered meal and rest breaks
--- These precautions are subject to change based on Federal, State, Local laws, and the needs of the business

ASICS CCPA Pre-Collection Notice for Job Applications: We collect personal information (PI) from you in connection with your application for employment with ASICS America Corporation, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at hrccpa@asics.com.

The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. ASICS America Corporation reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. ASICS America Corporation is an Equal Opportunity Employer.

Keywords: ASICS Outlet, New England , Team Lead (Key Holder), Other , Merrimack, Northeast

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