Measurement Specialist, Flooring (Part- Time)
Company: The Home Depot
Location: Westbrook
Posted on: January 27, 2023
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Job Description:
Position Purpose:The Measurement Specialist, Flooring is
responsible for traveling to customers homes to perform in-home
flooring measurements. The Measurement Specialist is directly
responsible for providing a positive customer experience, accurate
measurements, entering and transmitting measurements by a tablet
and various related department goals. The Measurement Specialist's
role works independently in the field and provides quality
professional customer service that consistently meets or exceeds
Company standards of excellence customer service. This position is
directly responsible for creating, maintaining and improving
customer relationships while interacting with customers to complete
in-home flooring measurements and coordinating with the Home Depot
Measurement Services Center. -Major Tasks, Responsibilities and Key
Responsibilities:90% Customer Service - Providing customer service
by assessing customer needs, communicating with customers and
conducting in-home flooring measurements.10% Drawing Review -
Review and edit of floor drawings in the measurement tabletNature
and Scope:This Position typically reports to Assistant Market
ManagerThis Position has 0 Direct ReportsEnvironment Job
Requirements:Located in a comfortable indoor area. Conditions could
produce mild discomfort on occasion including but not limited to
lifting, bending, squatting within customers' homes.Minimum
Qualifications:Must be eighteen years of age or older.Must be
legally permitted to work in the United States.Education:The
knowledge, skills and abilities typically acquired through the
completion of a high school diploma and/or GED.Years of Work
Experience: -No experience is required. -Preferred Experience:
-Previous customer service, retail, or home improvement experience
is a plus but NOT required -Physical Requirements:Most of the time
is spent in a comfortable position and there is frequent
opportunity to move about. On rare occasions there may be a need to
move or lift light articles.Competencies:Skilled at consistently
providing outstanding customer service, following through on
responsibilities to customers and recovering from any errors
made.Demonstrated ability to complete projects and assignments
accurately, catching errors before completion, despite a large
workload, competing demands and a fast-paced
environment.Demonstrated ability to effectively communicate with
customers.Ability to set priorities, plan and coordinate work
activities and obtain and manage resources so that work objectives
are accomplished on time.Associates must have strong computer
skillsPay Rate: -
Keywords: The Home Depot, New England , Measurement Specialist, Flooring (Part- Time), Other , Westbrook, Northeast
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