Lead Systems Engineer -Enterprise Monitoring

Company: Eversource Energy
Location: Berlin
Posted on: March 20, 2023

Job Description:

Check out this video and find out why our team loves to work here! (https://www.youtube.com/watch?v=fHmr45H8xZE)
The IT Lead Systems Engineer's primary area of responsibility is in Enterprise Monitoring, which provides visibility into the performance of applications and ecosystems, with automated alerts and persona-based dashboarding, to ensures system reliability and availability.
You will also work closely with the Automation and Portfolio Optimization team. Automation replaces repetitive, manual work with Robotic Process Automation RPA) or "bots" and other innovative automation technologies to drive productivity. And, Portfolio Optimization governs and optimizes inventories of software applications to manage risk and promote system resiliency.
This is a new and fast-growing area at Eversource. Good-fit candidates have these traits:
--- Change agent and collaborator with a keen interest in process innovation and working across functions to reengineer our IT and business client operations
--- Self-starter, comfortable with ambiguity, with the ability to prioritize and plan complex work in a rapidly changing environment
--- Agile mindset, value-focused - do what works, try new things, fail and try again, stop doing things that don't work
--- Quick learner and a lifelong learner who enjoys sharing and enabling other through coaching and mentorship
--- Intellectually curious - thoughtful and inquisitive, open-minded and creative, people enjoy working with you because they learn from you
Essential Functions
Drive enterprise observability capabilities, work with the team to grow the Enterprise Monitoring Center of Excellence, owns governance and deployment. Embrace the reliability engineering and resiliency mindset. Lead the team in developing observability and automation solutions and engage the application support teams. Provide direct technical support for all monitoring installations and development. Help mature the Enterprise Monitoring program through expansion and development of new capabilities. Support ongoing maintenance and continuous improvement. Communicate and collaborate with IT and business partners at various levels of the organization. Coach and advise team members, provide guidance with tasks and assignments.
Required Skills, Experience and Education
Bachelor's degree from an accredited four-year college or university, preferably in Information Technology-related area is required.
Minimum of ten (10) years experience in Information Technology
Expert in Site Reliability Engineering/ Application Performance Monitoring, with at least five (5) years experience. Skill with Splunk and/or AppDynamics preferred; certification preferred
Mastery of Software Requirements Engineering, Design and Implementation & Maintenance
History of successful delivery of business transformation or IT programs
Working Conditions:
Must be available to work emergency storm assignment as required.
Must be available to travel between MA/CT/NH as necessary.
Worker Type:
Regular
Number of Openings:
1
EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Vaccination Information:
Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource's HR department after you have been made a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws.
Emergency Response:
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

Keywords: Eversource Energy, New England , Lead Systems Engineer -Enterprise Monitoring, Other , Berlin, Northeast