Service & Install Coordinator
Company: Lifeway Mobility Holdings LLC
Location: Glastonbury
Posted on: May 28, 2023
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Job Description:
Description:Lifeway Mobility, an established leader in the
fast-growing home accessibility industry, helps seniors with
impaired mobility and individuals with disabilities stay in their
homes and remain independent. We're seeking a tech-savvy Service
Coordinator -who has excellent Customer Service, is a team player
to support customers and assist in managing installation and
service projects. Key responsibilities for the Service Coordinator,
include the following: Take calls from customers re: service
issues, trouble-shoot if possible, or schedule service call Create
and send invoices, enter payments, and follow up on collections
Request service authorizations from state agencies Get part prices,
estimate labor hours Order parts and track shipments Coordinate and
pack return parts and verify credits from vendors Requirements:Our
ideal Service Coordinator candidate will have the following
qualifications: At least three years' experience in
telephone/computer-based customer service High school diploma
Ability to juggle phone calls and computer tasks Experience with
Microsoft Word, Excel, Outlook, and client relationship management
(CRM) systems Lifeway Mobility is an Equal Opportunity
Employer.PI216388562
Keywords: Lifeway Mobility Holdings LLC, New England , Service & Install Coordinator, Other , Glastonbury, Northeast
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