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Planning and Utilities Administrator

Company: Sugarbush Resort
Location: Rutland
Posted on: September 21, 2023

Job Description:

Please note, this position is located at Sugarbush Resort in Warren, VTYear Round

Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.


Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests.


The Planning & Utilities Administrator provides administrative support to the Planning and Utilities department. The Planning Department oversees compliances with technical/environmental operating and land use permits, permit acquisition and resort wide sustainability initiatives. The Utilities Department oversees and operates the resort's water and wastewater systems. This position requires a passion for winter sports, a high level of professionalism, attention to detail, and ability to move between and within these two departments providing planning, compliance and water and wastewater assistance. This is a fulltime, year-round position. The Planning & Utilities Administrator is a key member of the Planning & Utilities Departments and is responsible for providing administrative, office and technical support to department staff to facilitate the efficient and organized operation of these two departments. The Planning & Utilities Administrator also supports department staff by performing periodic outdoor fieldwork, special projects and associated tasks as assigned, reporting 50% to the Director of Planning and Regulatory Compliance, and 50% to the Utilities Director.



  • Wide range of administrative and office support activities and general clerical duties.
  • Keep the resort e911 list, property manager and presidents list, schedule weekly department meetings and track attendance, maintain vendor contact information, process Planning Department POs and invoices, and collect, distribute, and process the Administration Building's mail. Plan and coordinate meetings of varying sizes and events in partnership with others or alone. Support development and maintenance of the Planning Department's annual and project budgets.
  • Responsible for managing and fulfilling multiple tasks/projects with overlapping timelines with strict deadlines and/or revolving dates.
  • Field inquiries from abutting and/or neighboring property owners, deed research and interpretation
  • Work in operational departments periodically will be expected. This work typically occurs during busy winter holiday and weekend periods and likely will be outdoors. Working in operational departments should not take away from regular Planning Department workload.

    • Performs administrative tasks for a wide variety of projects, operations and compliance items supporting Mountain Water Company, including:
    • USEPA Lead & Copper Rule Administration - assists with the production and distribution of Lead & Copper Public Education Program including reviewing the education documents and distribution of lead education in quarterly billing. Assists in reviewing lead and copper analytical data and 90th percentile results for inclusion in documents. Also prepares and finalizes VTDEC Certification of Delivery documentation. Prepares and distributes Notification of Lead Tap Sampling Results letters to customers where taps were sampled and prepares VTDEC Certification of Delivery for same.
    • Consumer Confidence Reports (CCRs) - assists with the preparation, review and distribution of CCRs to include working with IT to ensure CCRs are available to customers electronically. Ensures CCR notifications are included in quarterly bill at time of distribution. Prepares and submits VTDEC CCR Certificate of Delivery.
    • Metering - sets up handheld meter reader, reviews quarterly metering data and hand reads. Provides feedback on erroneous readings and customers where rereads or metering problems are encountered. Handles and responds to customer and Property Manager inquiries on billing and metering. Assists with moving metering repairs and evaluations by providing information. Assists with other customer education information sheets included in billing.
    • Community Open House Weekend - assist with preparing for, setting up and attending this weekend where Utilities sets up a display/information table.
    • Initiate the collection of updated contact information for utility customers to facilitate faster communication of critical information to this group.
    • Performs daily operational rounds at Utilities water and wastewater system as may be assigned.

      • Proficient with Microsoft Dynamics 365 programs or willingness to learn. Experience with use of GIS and mapping software a plus.
      • Associate degree in business administration, resort area management, natural resource management, or related discipline; or minimum of 3 years administrative experience or a combination of education and experience from which comparable knowledge and skills are acquired.
      • Valid Driver's License and an acceptable driving record.
      • Most of this work will be in an indoor office setting with periodic outside work required. Some days may require full days of outdoor work.
      • Must be able to communicate effectively over the phone, in person and in writing on a variety of platforms.
      • Must be able to work outside in changing weather conditions (i.e. rain, snow, wind and/or cold).
      • Must be able to access terrain via skis/snowboard, snowshoes, and/or by walking/hiking.
      • Must be able to work periodic weekends and holidays.
      • Must be able to work on uneven ground.
      • Must be able to lift, push and/or pull up to 25 pounds occasionally and lesser weights more often and be able to lift above shoulder level.
      • Must be able to stand or sit for long periods and work at a computer terminal.
      • Must be able to climb stairs and/or ladders.Required
        Job Industries
        • Other

Keywords: Sugarbush Resort, New England , Planning and Utilities Administrator, Other , Rutland, Northeast

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