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Mgr, Operations Excellence

Company: NES Rentals
Location: Stamford
Posted on: July 15, 2019

Job Description:

Mgr, Operations Excellence ========================== Share by Email Share on LinkedIn Share on Twitter Share on FacebookApply * Req. Number: CO59519 * Address: 100 First Stamford Place, Suite 700 * City, State: Stamford, Connecticut Description: Take a leadership role in implementing process improvements and broad-based implementation of changes Work closely with Director of Business Innovation and Operations Excellence Team to translate best practice processes into action in target branches. * Work closely with Director of Business Innovation and Operations Excellence Team to develop broad-based implementation blueprints and timelines to optimize results and speed of implementation. * Achieve buy-in on implementation blueprints and timelines with DMs, BM, and employees, and ensure they receive adequate support. * Achieve buy-in of potential improvements and implementation blueprints and timelines across stakeholders, including DMs, RVPs, corporate functional leads, etc. * Collaborate with the Sr. Mgr of Business Analysis to design scorecards and conduct closed loop feedback for continuous improvement. * Support training and implementation of initiatives across business units, regions, districts and branches. Take an active role in support Operations Excellence Team in applying methodology to create operational and financial value streams. * Value-stream operational and business processes and measure current performance. * Identify and minimize waste throughout the rental flow and the life cycle of rental transactions. * Streamline operational processes to optimize performance in customer service and financial results. * Measure improvements in all relevant metrics. * Document and present improvement processes including the results, to stake holders in order to gain their support for the translation of the changes on a broad basis as well as further improvements to operations. * Work in close collaboration with field personnel and Operations Excellence Team to achieve results. * Identify and document best practices in all aspects of operations and rental transaction activities. * Support pilots in implementing, testing and validating new process improvements. * Partner with corporate training on initiatives that support change management and improve employee skills and performance. Requirements: * Bachelor's Degree in business, marketing, or industrial engineering, or related discipline required or comparable work experience. * Minimum 3 + years of operations experience or managing performance analytics. Must understand financial impact of operations and processes. Service experience and background is preferred. * Excellent analytical skills and ability to recommend process or structural improvements based on fact patterns and trends. * Excellent ability to influence others as a subject matter expert. * Excellent interpersonal skills; ability to collaborate effectively. * Strong presentation and written/verbal communication skills. * Advanced level skills in Microsoft Office: Word, Excel, PowerPoint and Access. * Strong project planning and management skills. * Ability to work independently, as well as be part of a team. * Excellent problem solving and change management skills. * Strategic, innovative and creative thinker. * Advanced knowledge of selling process. ApplyProgrammer Analyst 2100 First Stamford Place, Suite 700Stamford, CTProgrammer Analyst 2100 First Stamford Place, Suite 700Stamford, CT VISIT OUR MARKETING SITE 2019 United Rentals, Inc. - Terms of Use - Privacy Policy - Equal Opportunity Employer and Accessibility Statements[IMAGE] EOE Statement Equal Opportunity Employer ========================== United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Mutual respect for the dignity and fundamental rights of all persons defines our culture and is an essential ingredient for success. We're united by a strong work ethic and a determination to excel at customer service. Our goal is to attract and retain a talented, energetic and diverse team of individuals who share our commitment to excellence. United Rentals provides equal opportunity to qualified individuals with disabilities and disabled veterans. United Rentals will provide reasonable accommodation when requested to enable completion of the online employment inquiry form, or, if desired, an alternative method of inquiry. If you need reasonable accommodation, please email ************** for assistance. Powered by Activate Privacy PolicyUnited Rentals and CookiesX In order to give you the best experience we have set our website to allow cookies. By continuing, you agree that you are happy for us to use these cookies. To get more details or to change your cookie settings for our website please select "More Information" Accept and ContinueMore InformationPrivacy Policy United Rentals and Cookies Category Description Status Strictly necessary These cookies are essential, as they enable you to move around our website. This category cannot be disabled and includes __RequestVerificationToken, CookieConsent and UnitedRentals. 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Keywords: NES Rentals, New England , Mgr, Operations Excellence, Other , Stamford, Northeast

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