Project Coordinator

Company: Eaton
Location: Lewiston
Posted on: February 25, 2021

Job Description:

Eaton Corporation, Electrical Engineering Services Division (EESSD), is currently seeking a Project Coordinator to join our team. This position is based at our Lewiston, ME location. OverviewThe Project Engineering Center of Excellence team has a national reach, providing support for key customers, project engineers and our project management staff. This position provides order management and fabrication coordination for complex protection and control panels and assemblies. This role supports the overall Project Operations team, including project engineering, project managers, and sales engineers. The Project Operations team's focus is developing and managing turnkey projects for government, commercial, industrial, and utility customers.The primary function of this position is to provide Eaton Corporation's customers, project engineers and project managers with product, delivery, claims/returns, and project information. This includes managing customer orders, order entry, processing change orders, and tracking orders through to delivery. Successful candidate will also be responsible for maintaining accurate order information, validating price, entering and maintaining information in various systems, and managing strategic, large or complex accounts with an emphasis on world class customer service.Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potential-and where you can help us reach ours.In This Function You Will* Enter orders for equipment or services in multiple systems and tracking to delivery and completion* Gather, track, and reconcile project costs to ensure accurate financial reporting* Proactively communicate in a timely manner with external customers about order verification, order status, pricing and shipment status. Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs and communicate special handling requests.* Authorize RMA (Returned Material Authorization) requests and issues RMA numbers. Investigates claims by conducting fact-based investigation.* Maintain accurate and organized order files, order acknowledgments, and customer contact information.* Enter new orders from customers, with emphasis on error-free order management. Enters changes and cancellations using established business rules.* Coordinate shipments and communications critical items per orders.* Promote customer satisfaction and achieves cycle time reduction through team-based problem solving.* Work within project groups interfacing with finance, applications, and various other personnel to achieve project deadlines.* Process customer invoicing requests.* Supervise and assist for fabrication and wiring for Project Engineering custom panel shop located in Lewiston, Maine. This position is to provide engineering leadership and quality control to a team of electricians supporting our project business building custom control and relay panels.When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we - as individuals and as a company - are stronger.Required (Basic) Qualifications* Journeyman Electrician or Associates Degree in a technical field required * Minimum of 5 years of experience working in for a manufacturing or engineering firm* Minimum of 2 years of experience in purchasing or material management * Minimum of 5 years of experience of managing orders and interfacing with customers (internal and/or external) and experience in an organization fulfilling detailed contract requirements* Legally authorized to work in the United States without company sponsorship.* Must reside within a 50-mile radius of the work location(s) listed on this job posting. No relocation is being offered for this role.Preferred Qualifications* Bachelor's Degree in engineering from an accredited Institution.* Professional Engineer (PE) or State of Maine Master Electrician* Panel fabrication experience is a plus Position Criteria* Understanding of Utility Grade Control Systems* Strong focus on customer satisfaction and relations* Must be comfortable working with all software programs in Microsoft Office Suite (PowerPoint, Excel, Outlook, etc.)* Strong communication and interpersonal skills, with ability to be flexible to adjust to changing priorities in a fast-paced work environment. * Proficiency in systems software, such as Vista, Oracle, SAP, QlikView, COGNOS, Microsoft Office and various other programs.* Ability to influence others without direct authority* Strong technical & engineering knowledge and quality control experience to coordinate building high quality complex protection and control assemblies for our project business* Experience coordinating projects and resources - including contracted electricians* Proven ability to manage multiple projects simultaneously * Experience managing complex electrical panel and electrical assembly fabrication* Working knowledge of NESC, NEC, ANSI, NETA* Strong written & oral communications and presentation skills.* Experience managing electrical construction projects.* Experience with AutoCAD and / or MicroStation.We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.LI-CP1JobSalesRegionNorth America - US/Puerto RicoPrimary LocationUnited States-Maine-LewistonWork LocationsLewiston ME LocOrganizationESSG EESSD Electrical Engrg Svcs Systems DivJob LevelIndividual ContributorScheduleFull-timeIs remote work (i.e. working from home or another Eaton facility) allowed for this position?NoDoes this position offer relocation?NoTravelNo

Keywords: Eaton, New England , Project Coordinator, Professions , Lewiston, Northeast