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Business Systems Analyst

Company: State Of Vermont
Location: Burlington
Posted on: April 10, 2021

Job Description:

Job Details Job Order Number705118Company NameChange HealthcarePhysical AddressCompany Worksite Burlington, VT 05401 Job Description Transforming the future of healthcare isnt something we take lightly. It takes teams of the best and the brightest, working together to make an impact. As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, were using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.If youre ready to embrace your passion and do what you love with a company thats committed to supporting your future, then you belong at Change Healthcare. Pursue purpose. Champion innovation. Earn trust. Be agile. Include all. Empower Your Future. Make a Difference. Overview of Position The Business Systems Analyst (BSA) is accountable to work on new development projects, client support requests and triage issues for the ClaimsXtenTM Solutions family of software products (ClaimsXten, ClaimsXten Select, Content Manager, TPIC versions, and various other applications and support tools). The BSA will work closely and collaborate with the Product Owner to understand the business needs, obtain estimates, and translate business needs into functional requirements to ensure that the product vision and goals are met. The BSA is the key liaison between the Product Owner, Project Manager, Product Development team and other stakeholders, ensuring that the implemented scope meets the acceptance criteria agreed upon. The BSA will take ownership of features, user stories, acceptance criteria, estimates, demos, documentation and any additional artifacts. Client support requests and triage issues require the BSA to work closely and collaborate with both interdepartmental and intradepartmental resources. What will be my duties and responsibilities in this job? Manage a team of globally distributed Site Reliability Engineers supporting Change Healthcare Cloud, a mission critical, platform in production and development environments Identify and drive improvements in infrastructure and system reliability, performance, monitoring, and overall stability of the platform Own the implementation, 247365 availability and performance of Change Healthcare Cloud applications Partner with internal Business and Technical teams to deliver the expected uptime and performance Grow the team by hiring the best Engineers and Technical Leaders Help Site Reliability Engineers develop their careers through personal and performance management Foster an environment of continuous learning which builds excellent Engineering and Operational skillsets What are the requirements needed for this position? 6+ years in developing business/functional/technical requirements and working with product development teams to build/implement business solutions for enterprise commercial software products 6+ years in supporting production applications client support and triage items 6+ years including a deep understanding of Agile/Lean SDLC with experience grooming Features/User Stories and Acceptance Criteria and delivering functionality Education: minimum of 8 years of related experience with a Bachelors degree; or 6 years and a Masters degree; or a PhD with 3 years experience; or equivalent experience. Experience with Enterprise Software solutions and an understanding of software development using a Lean-Kanban and/or Agile methodology is desired Experience with Amazon Web Services Experience with API services Experience with Project Management Experience working with Jira and Confluence Experience leading/mentoring other BSAs and Dev Teams Exposure to the healthcare domain in payer/provider operations including an understanding of HIPAA 837/835 transactions Previous experience with the ClaimsXten Solutions family of products or in healthcare claims processing/auditing is a plus Excellent oral and written skills required. Ability to multi-task and react positively to frequent changes in priorities Ability to communicate verbally in a succinct and clear manner to technical and non-technical audiences Ability to build strong working relationships with client services, technology and product management teams High level of project organization, attention to detail, and time management High level of motivation to solve existing problems while anticipating new issues Ability to create and deliver comprehensive presentations and related use case scenarios Experience delivering customer demos and presentations a plus Experience with Balsamiq or similar UI design tools a plus Experience with Tibco Spotfire a plus How much should I expect to travel? 0%-5% (infrequent) Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement. What are the working conditions and physical requirements of this job? General office demands Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Statement If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.comwith Applicant requesting reasonable accommodation as the subject. Resumes or CVs submitted to this email box will not be accepted. Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws. Change Healthcare is an Equal Opportunity Employer. Employment at Change Healthcare is based upon your individual merit and qualifications. We dont discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability. by Jobble

Keywords: State Of Vermont, New England , Business Systems Analyst, Professions , Burlington, Northeast

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