I & M VoIP Technician
Company: Consolidated Communications, Inc.
Location: Bangor
Posted on: May 28, 2023
|
|
Job Description:
The responsibilities of an Installation & Maintenance Technician
include, but are not limited to, configuration and implementation
of telephone systems and related products required to support
telephony applications. Learning additional skills pertaining to
telephony products will be expected with a combination of on the
job training, CBT courses and classroom instruction. Working with
customers, deriving program needs and design solutions and
implementing those solutions is an important responsibility of this
position.Performs job duties consistent within safety, legal, and
regulatory requirements; company standards, culture and business
practices. Acts with the highest level of business and personal
ethical standards in all aspects of job performance.
ResponsibilitiesWorking with customers, deriving program needs and
implementing those solutionsDeploy UC / VoIP solutionConfigure UC
ServerInstall voice switches and gatewaysFully program UC
solutionConfigure all users and extensionsDeploy all
phonesConfigure and test all trunks (POTS and PRI)Install PC
applications Provide post-installation testingMonitor and
troubleshoot hardware and software problems of the phone
systems.This position will require on call responsibilities when
necessary skills are attained.Provide basic support and
troubleshooting of PoE data switchesCreate and maintain
documentation as it relates to deployed solution, processes, and
service records.Assist with disaster recovery for our
customers.Contributes to departmental activities and programs by
accomplishing related tasks as needed.QualificationsAssociate's
degree or equivalent and 5-7 years of VoIP implementation
experience required.Ability to learn additional skills pertaining
to telephony productsAbility to obtain system certificationsValid
Driver's License and satisfactory driving history.Strong, applied
technical knowledge of VoIP systems and Microsoft operating
systemsExpertise supporting VoIP / UC solutionWorking technical
knowledge and ability to troubleshoot current VoIP technologyProven
analytical and problem-solving abilitiesStrong communication
skills.Benefits OfferedWe are proud to offer a comprehensive and
competitive benefits package:401(k) matchingMedical, Rx, Dental and
Vision insuranceDisability insuranceFlexible spending accountHealth
savings accountLife insuranceTuition reimbursementPaid vacation and
personal daysPaid holidaysEmployee Assistance ProgramAnnual bonus
program to eligible employee's based upon organization
performanceEqual Opportunity Employer: All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, gender identity or expression, sexual
orientation, national origin, marital status, familial status,
genetics, disability, age, veteran status or any other
characteristic protected by law.
PDN-99192b57-b3bf-4e91-b773-f76c0674dc47
Keywords: Consolidated Communications, Inc., New England , I & M VoIP Technician, Professions , Bangor, Northeast
Click
here to apply!
|