Assistant Store Manager - Chico's
Company: Chico's
Location: South Portland
Posted on: July 12, 2025
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Job Description:
Job Description Join our chic team, dedicated to a styling and
social experience that inspires women to express their
individuality. POSITION OBJECTIVE: The Assistant Store Manager is
responsible for supporting the Store Manager in promoting a
customer and product-focused sales culture, where our values and
guiding principles are at the forefront of all store operations,
including managing sales operations, asset protection, and human
resources functions to ensure great customer experience and maximum
profitability. We love what we do, and believe that with our teams,
we are the most amazing place to work, learn, and grow! FUNCTIONAL
RESPONSIBILITIES: Performance Culture • Analyzes sales reports and
KPIs to determine the needs of the business; In partnership with
Store Manager, executes in store business and sales strategies. •
Establishes and communicates clear expectations, holding store team
and themselves accountable for achieving all brand, performance,
and behavior standards. • Controls payroll and supply budget. •
Performs and oversees basic operational activities such as
scheduling, target shrink audits, physical inventory, opening and
closing duties, time sheet review and payroll accuracy documents,
and merchandise flow processes. • Performs all financial activities
effectively and in accordance with policy, including cash handling
and reporting, price changes, and merchandise handling; ensures all
register transactions are completed accurately and in accordance
with policy. • Ensures compliance with all applicable laws, loss
prevention policies, operating procedures and controls; conducts
associate training to reinforce proper controls. • Administers all
operational process including inventory receipt/dispatch, daily
replenishment of floor merchandise levels, and execution and
preparation of physical inventories. • Ensures visual presentation,
organization, and facility maintenance are representative of the
Brand. • Develops a high performance culture, motivating sales team
to meet assigned sales and productivity goals. • Trains and coaches
to ensure selling team is fluent in all aspects of product
knowledge on line and in store. • Trains, coaches and assists with
locate fulfillment and selling. Building High Performing Teams •
Motivates and inspires store team, developing a shared vision while
modeling core values. • Promotes an inclusive, collaborative
approach to problem solving. • Communicates with store teams and
Store Manager to effectively lead positive change. • Seeks personal
developmental opportunities and readily solicits feedback to build
leadership skill set. Customer Experience • Models, teaches, and
promotes the Most Amazing Personal Service (MAPS) principles and
standards, offering a cohesive omni channel experience. • Models
sales expectations by utilizing various techniques and
communicating product knowledge to the customer; recommends
merchandise selections or helps to locate or obtain merchandise
based on customer needs and desires. • Ensures prompt resolution of
customer concerns. • Ensures a fast and efficient register
experience, remaining current on policies regarding payments,
coupon acceptance, returns and exchanges, security practices and
other applicable operations. • Ensures team maintains consistent
client communication through utilization of customer book, rewards
program participation, and customer capture sign up. Talent •
Assists in recruiting, hiring and developing a high performing
team. • Supports, implements, and provides follow-up for all
training programs, seminars, etc. • Assesses and coaches store team
on performance. • In partnership with the SM, resolves human
resources issues in a timely and effective manner. • Drives
associate and team engagement by recognizing and rewarding
employees for outstanding performance. • Ensures that store team
adheres to all employment practices and policies. Other duties as
assigned. This position may be found in multiple brands. Some
duties may vary from brand to brand. QUALIFICATIONS: • High School
diploma or equivalent • 2 years of retail management experience
preferred • Must be 18 years of age or older • Excellent
communication, verbal, and written skills • Able to learn or adapt
to technology provided by the company • Proven excellent customer
service skills with statistical track record in all areas of sales
and leadership • Strong organizational skills and ability to
multi-task in a fast-paced environment • Strong leadership
qualities, training and team building skills • Knowledge of
administrative aspects of store operations • Able to communicate
with customers and staff • Regular attendance is essential to this
position to ensure adequate coverage to meet company objectives.
Ability to work a flexible work schedule, including nights,
weekends, and holidays is required PHYSICAL REQUIREMENTS: •
Constant Walking/Standing- 67-100% of 8-hour shift • Occasional
Lifting up to 50 lbs.- 1-33% of 8-hour shift • Frequent Climbing-
34%-66% of 8-hour shift Due to our growth, we are always accepting
applications for top talent to join our store teams. When we do
have an open position, we will review your application to determine
if your qualifications are a match with our position requirements.
You may apply to any location or position at any time; however, the
position to which you apply may not currently be open.
Accommodation is available to applicants for employment with
disabilities. To request accommodation during the application
process, please contact your local Store Manager for assistance.
0253 The Maine Mall Chico’s FAS, Inc. is an equal opportunity
employer. We do not discriminate on the basis of race, color,
religion, marital status, age, national origin, ancestry, physical
or mental disability, medical condition, pregnancy, childbirth and
related medical conditions, lactation, genetic information, gender,
sexual orientation, gender identity or expression, military
service, veteran status, or any other category protected under
federal, state, or local law.
Keywords: Chico's, New England , Assistant Store Manager - Chico's, Retail - All , South Portland, Northeast
