Member Services Representative (4pm - 8pm)

Company: Crunch Fitness
Location: Wethersfield
Posted on: May 16, 2022

Job Description:

Job DescriptionReports to:

• Manager Requirements:
  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills Special Skills:
    • Strong customer service skills Responsibilities:
      • Membership Sales
      • Greet all members & guests with a smile and wish them well as they exit the club
      • Check in all members and guests in accordance with company procedures
      • Facilitate any messages on club software at member check-in
      • Answer phones in courteous, helpful, professional manner
      • Communicate special events to members and guests
      • Maintain an atmosphere, which makes members feel welcome
      • Facilitate all member requests or forward to a manager
      • Maintain professional disposition at all times
      • Sell retail products
      • Schedule member services: tanning, etc
      • Facilitate payment of member services in accordance with company procedures
      • Know club facility, services, and schedules
      • Maintain a clean and organized work area
      • Assist in all projects as delegated by club management
      • Follow all policies and procedures in the Employee Handbook
      • Opening and closing duties Meetings:
        • Monthly or Weekly Department Meetings Employee Training Meetings

Keywords: Crunch Fitness, New England , Member Services Representative (4pm - 8pm), Sales , Wethersfield, Northeast