CUSTOMER SERVICE REPRESENTATIVE
Company: Family Dollar
Location: Sabattus
Posted on: August 8, 2022
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Job Description:
**Req ID#** 214719BR**Title** CUSTOMER SERVICE
REPRESENTATIVE**Company** Family Dollar**Location of Position**
Sabattus, Maine**Job Description****Family Dollar is seeking
motivated individuals to support our Stores as we provide essential
products at great values to the communities we serve.****General
Summary**As a Family Dollar Customer Service Representative you
will be responsible for providing exceptional service to our
customers. Key priorities include greeting customers, assisting
them with selection of merchandise, completing transactions, and
answering questions regarding the store and merchandise.**Principle
Duties and Responsibilities:** Provides customer engagement in
positive and approachable manner. Assists in maintaining a clean,
well-stocked store for customers during their shopping experience.
Helps in the unloading of merchandise from delivery trucks,
organizes merchandise, and transports merchandise from stockroom to
sales floor. Independently stocks shelves and recovers merchandise
in the store. Accurately handles customer funds and processes
transactions using the POS system. Remains constantly aware of
customer activity to ensure a safe and secure shopping environment.
Performs all other duties as assigned in order to maintain an
effective and profitable store operation.**Position
Requirements:****_Education:_** Prefer completion of high school or
equivalent. Ability to follow directives and interpret retail
operational documents as assigned.**_Experience:_** Prefer
experience working in retail, hotel, restaurant, grocery or drug
store environments.**_Physical Requirements:_** Ability to
regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from
floor level to above shoulder height; must be able to meet demands
of frequent walking, standing, stooping, kneeling, climbing,
pushing, pulling and repetitive lifting, with or without reasonable
accomodation.**_Availability:_** Ability to work flexible,
full-time schedule to include days, evenings, weekends and
holidays.**_Skills and Competencies:_** Customer Focus, Developing
Potential, Results Driven, Strong Organizational Skills,
Communication Skills, Problem Solving/Decision Making, Job
Knowledge and Relationship Management.Our teams are working
tirelessly to provide a clean and safe environment for our
Associates and customers. We continue to enhance and modify our
protocols, as appropriate. This includes: Plexiglass guards at cash
registers. Associates conduct home health screenings two hours
prior to their shift. Managers conduct in-store health screenings
of each associate prior to shift. Cleaning protocols that include
hand sanitizer and supplies to clean throughout the day. Social
Distancing by maintaining at least six feet between yourself and
shoppers. Face masks and gloves for Associates to wear during their
shifts.
Keywords: Family Dollar, New England , CUSTOMER SERVICE REPRESENTATIVE, Sales , Sabattus, Northeast
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