Sales Support Representative

Company: Lighthouse Professional Services
Location: Enfield
Posted on: September 25, 2022

Job Description:

Lighthouse Professional Services, a division of Staffing 360 Solutions group of companies, has been providing contract and direct hire talent to client companies, ranging from small businesses to Fortune 500 corporations for over 50 years. Our offices are in New York, Connecticut, and Massachusetts, and we work with clients across the country. Our management and recruiting teams are led by experienced industry professionals. We invest in excellent working partnerships, powered by people.Lighthouse Professional Services committed to the success of the companies, candidates, and employees we serve. We invest in excellent working partnerships, powered by people.We are currently seeking an Sales Support Representative in Enfield, CT.As an Sales Support Representative our day-to-day duties will consist of and may not be limited to:Order processing & order management support Ensure order entry fulfilment by phone and electronic means Provide order status (estimated delivery, quotations for shipping, status of order, etc.) to customers, sales reps and dealers. Liaise with sales reps and end-users in relation to order resolution. Share orders with finance for payment fulfilment. Manage order-related complaints including entering eCRM tickets as necessary to document issues Document all invoice related/credits/billing issues via eCRM Setup service and service tickets as necessary Perform service billings for field, customers and pipette centers including credits/rebills. Manage order entry inboxes including processing marketing redemptions Your expertise** Employment in the United States and Canada requires vaccination against COVID-19. All new hires must be vaccinated against COVID-19, or, have a qualified medical or religious exemption, prior to the start of employment**Support Sales on preparing product quotes. Provide Sales on supporting material preparation (where applicable) including T&Cs, COI, and other support documents. Advise sales representatives on product configurations in cooperation with Technical Product Support team and Service organization Coordinate with Sales to send out demos, samples, and marketing materials, where applicable Assigned to a TCT (Take Care Team) to support a specific sales zone, rep or region. This includes all aspects of sales support including pricing, quoting, handling of specific issues, as requestedDuration: Direct HireLocation: Enfield, CT.Salary: Depending on ExperienceBenefits: YesShift: 1st shiftQualified candidates are encouraged to apply immediately!Please include a clean copy of your resume and salary expectations and any references

Keywords: Lighthouse Professional Services, New England , Sales Support Representative, Sales , Enfield, Northeast