Front Desk Agent

Company: Mountain Top Inn & Resort
Location: Chittenden
Posted on: November 27, 2022

Job Description:

Mountain Top Resort

Located in Chittenden, VT our 4-season luxury resort is in growth mode and continually expanding operations. As a result, we are looking to hire key team members for new and existing positions. If you are experienced in one of the areas below, and are a motivated team player who enjoys interacting with the world's best guests, please send your resume to the appropriate email address.

Descriptions:

This critical role is the 'go to' for our guests and internal teams here at the resort. The ability to quickly gain in-depth knowledge of the resort as a whole, and on a timely basis is critical. This role is a guest-facing role and requires excellent customer service skills. Front Desk agents are the main interaction with the majority of our guests, and excellent communication skills are necessary to perform this job at a high level..

Front Desk Agents need to be able to:

- Answer phones and direct calls

- Enter reservations into

- Greet and register guests

- Provide prompt and courteous service

- Closes out guest accounts upon completion of stay

- Meet Mountain Top Inn & Resort's high standards of quality

Valid drivers license with a clean record required. Weekends, nights and holidays required. Very Competitive compensation

Front Desk Agent qualifications and skills:
High school diploma/GED required

1+ years front desk experience in the hospitality industry preferred

1+ years customer service experience required

Excellent written and verbal communication skills

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Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Overtime
* Weekend availability

Education:
* Bachelor's (Preferred)

Experience:
* Hotel Experience: 1 year (Preferred)
* Front Desk: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Mountain Top Inn & Resort, New England , Front Desk Agent, Sales , Chittenden, Northeast