NewEnglandRecruiter Since 2001
the smart solution for New England jobs

Representative, Client SvcLead

Company: Canon USA
Location: Norwalk
Posted on: November 23, 2020

Job Description:

Location: US-CT-NorwalkRequisition ID: 23992Category: Administrative/ClericalPosition Type: Full-TimeOverview

Responsible for specific functions as a Lead or single person on site. Activities include organization, scheduling assignments for staff, and managing the daily work flow. Oversees the generation of daily and monthly departmental reports; supervises the processing of external vendor billing. Maintains and promotes positive customer relationships. Performs daily key operator and/or convenience care functions. Requires effective knowledge and use of all established policies, procedures, tools, and equipment. Maintains and promotes positive customer relationships.

Responsibilities

Production and Workflow
- Monitors and ensures compliance with established workflow processes and procedures.
- Receives and reviews customer requests to ensure that they fully describe customer requirements and processing specifications.
- Ensures quality control of shift work (perform physical check of work, check against customer requests, check quality and consistency of processing).
Equipment Knowledge and Care
- Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications.
- Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information.
Administration and Reporting
- Performs data entry.
- Supervises supply inventory and record keeping.
- Ensures site records such as logbooks, time sheets and other reporting devices are properly used and maintained by the staff.

Results Expected
- Responsible for overall health of the account, including organization, scheduling assignments for staff, and managing the daily work flow. Oversee the generation of daily and monthly departmental reports; supervise the processing of external vendor billing.

Qualifications

Typically requires general education and/or vocational training plus 6 or more years of related experience.
- Associates degree or equivalent required.
- Strong customer service and communication skills are required.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Must be able to lift up to 50lbs.

Company Overview

About our Company - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Oc brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S.

Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more.

We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

If you are not reviewing this job posting on our Careers' site csa.canon.com/careers , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers .

#CSA

Posting Tags

#LI-NL1 #PM20

Keywords: Canon USA, New England , Representative, Client SvcLead, Other , Norwalk, Northeast

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Data Scientist (Portland,ME)
Description: Are you interested in bringing your talents to the forefront of innovation and excellence Please join us for our Career Talks
Company: National Security Agency
Location: Portland
Posted on: 11/26/2020

Cyber Network Professional (Portland,ME)
Description: Are you interested in bringing your talents to the forefront of innovation and excellence Please join us for our Career Talks
Company: National Security Agency
Location: Portland
Posted on: 11/26/2020

Adecco: Material Handler - Now Hiring
Description: Adecco is assisting a local client in recruiting for Material Handlersin Freeport, ME. These Material Handler positionsare short-term opportunities on ALL SHIFTS Material Handler jobsrequire candidates (more...)
Company: Adecco
Location: Portland
Posted on: 11/26/2020


Software Engineer (Portland,ME)
Description: Are you interested in bringing your talents to the forefront of innovation and excellence Please join us for our Career Talks session to learn
Company: National Security Agency
Location: Portland
Posted on: 11/26/2020

Delivery Driver - Full Time w/Postmates - In South Portland
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Portland
Posted on: 11/26/2020

Computer Scientist (Portland,ME)
Description: Are you interested in bringing your talents to the forefront of innovation and excellence Please join us for our Career Talks session to learn
Company: National Security Agency
Location: Portland
Posted on: 11/26/2020

Work From Home Credentialed Tax Professional
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Portland
Posted on: 11/26/2020

Foreign Affairs Officer (Portland,ME)
Description: Are you interested in bringing your talents to the forefront of innovation and excellence Please join us for our Career Talks session to learn
Company: National Security Agency
Location: Portland
Posted on: 11/26/2020

Deliver Driver - PT/FT with Postmates - In South Portland
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Portland
Posted on: 11/26/2020

Systems Engineer (Portland,ME)
Description: Are you interested in bringing your talents to the forefront of innovation and excellence Please join us for our Career Talks session to learn
Company: National Security Agency
Location: Portland
Posted on: 11/26/2020

Log In or Create An Account